SUPPORT INFORMATION SHEETS
In this section you will find information sheets that are designed to guide you through common procedures or provide answers to technical questions. By clicking on the links below you can download the information sheets and print any that are relevant to you.
If you would like to see additional information sheets on different topics, just let us know.
Tracker Features Checklist v1.3
Are you thinking of buying something other than Tracker? Go through this checklist with our competitors to see how they stack up against us.
Tracker features checklist v1-3.pdf
Adobe Acrobat document [354.9 KB]
Are you thinking of buying something other than Tracker? Go through this checklist with our competitors to see how they stack up against us.
Tracker features checklist v1-3.pdf
Adobe Acrobat document [354.9 KB]
Tracker Interfaces v2.1
Information on exporting from and importing into Tracker.
Tracker Interfaces v2.1.pdf
Adobe Acrobat document [59.4 KB]
Information on exporting from and importing into Tracker.
Tracker Interfaces v2.1.pdf
Adobe Acrobat document [59.4 KB]
Setting up a new Windows Pocket PC
Setting up a new Windows Pocket PC v1.0.[...]
Adobe Acrobat document [106.4 KB]
Setting up a new Windows Pocket PC v1.0.[...]
Adobe Acrobat document [106.4 KB]
Setting up a new Android Phone
Setting up a new Android Phone v1-6.pdf
Adobe Acrobat document [278.1 KB]
Setting up a new Android Phone v1-6.pdf
Adobe Acrobat document [278.1 KB]
Using MDS on an iPhone, iPad or iPod
Describes how to set up Mobile Data Studio on an iOS device.
Using MDS on an iPhone, iPad or iPod v1-[...]
Adobe Acrobat document [169.3 KB]
Describes how to set up Mobile Data Studio on an iOS device.
Using MDS on an iPhone, iPad or iPod v1-[...]
Adobe Acrobat document [169.3 KB]
Taking Flash Photos on an Android Pocket PC
Describing the different method of taking photos when flash phototography has been enabled on an Android Pocket PC
Taking Flash Photos on an Android Pocket[...]
Adobe Acrobat document [61.1 KB]
Describing the different method of taking photos when flash phototography has been enabled on an Android Pocket PC
Taking Flash Photos on an Android Pocket[...]
Adobe Acrobat document [61.1 KB]
Reducing the Photo Size on an Android Phone
Providing guidance on setting the photo size on Android Pocket PCs to prevent problems with very large file sizes.
Android Tracker Mobile Photo Sizes v1-0.[...]
Adobe Acrobat document [50.2 KB]
Providing guidance on setting the photo size on Android Pocket PCs to prevent problems with very large file sizes.
Android Tracker Mobile Photo Sizes v1-0.[...]
Adobe Acrobat document [50.2 KB]
Upgrading from PPCC to Mobile Data Studio
Discussing the differences you will encounter with Mobile Data Studio and the implications of using the trial version.
Upgrading from PPCC to Mobile Data Studi[...]
Adobe Acrobat document [58.4 KB]
Discussing the differences you will encounter with Mobile Data Studio and the implications of using the trial version.
Upgrading from PPCC to Mobile Data Studi[...]
Adobe Acrobat document [58.4 KB]
Surveying on the Pocket PC
Brief instructions on how to use Tracker Mobile to record a survey on your Pocket PC.
Surveying on the Pocket PC.pdf
Adobe Acrobat document [92.4 KB]
Brief instructions on how to use Tracker Mobile to record a survey on your Pocket PC.
Surveying on the Pocket PC.pdf
Adobe Acrobat document [92.4 KB]
Reprocessing data sent by surveyors
Instructions on moving data so that it can be processed again by Pocket PC Creations
Reprocessing data sent by surveyors.pdf
Adobe Acrobat document [221.1 KB]
Instructions on moving data so that it can be processed again by Pocket PC Creations
Reprocessing data sent by surveyors.pdf
Adobe Acrobat document [221.1 KB]
Keeping the Data window clean
Instructions on how to delete processed data from the Data window in PPCC or MDS to prevent file corruptions.
Keeping the data window clean v1-0.pdf
Adobe Acrobat document [289.5 KB]
Instructions on how to delete processed data from the Data window in PPCC or MDS to prevent file corruptions.
Keeping the data window clean v1-0.pdf
Adobe Acrobat document [289.5 KB]
Searching Mobile Data
Describing how to export data from the Data window in PPCC or MDS so that it becomes searchable.
Searching mobile data v1-0.pdf
Adobe Acrobat document [303.8 KB]
Describing how to export data from the Data window in PPCC or MDS so that it becomes searchable.
Searching mobile data v1-0.pdf
Adobe Acrobat document [303.8 KB]
Accessing Toy Tracker via a Server
Information on the number of simultaneous users permitted with various server options
Accessing Toy Tracker via a server v2-0.[...]
Adobe Acrobat document [57.1 KB]
Information on the number of simultaneous users permitted with various server options
Accessing Toy Tracker via a server v2-0.[...]
Adobe Acrobat document [57.1 KB]
Updating PowerPoint slides from Tracker data
Describes a method of linking a PowerPoint presentation to Tracker data by linking an Excel spreadsheet to a table in Access.
Updating Powerpoint slides from Tracker [...]
Adobe Acrobat document [130.0 KB]
Describes a method of linking a PowerPoint presentation to Tracker data by linking an Excel spreadsheet to a table in Access.
Updating Powerpoint slides from Tracker [...]
Adobe Acrobat document [130.0 KB]
System Process Verification & Data Auditing
For clients who are transferring from a paper-based or electronic surveying system to Alpha Tracker, and for those preparing for a UKAS inspection. Provides guidelines for (a) validating surveyor competence after training, (b) comparing output between the old and the new systems, to demonstrate that Alpha Tracker is producing reports to the same standard and style as the previously used system or method and (c) accessing the logging that takes place within Alpha Tracker to provide traceability and auditability of data.
QD03.17AlphaTrackerSystemProcessVerifica[...]
Adobe Acrobat document [2.7 MB]
For clients who are transferring from a paper-based or electronic surveying system to Alpha Tracker, and for those preparing for a UKAS inspection. Provides guidelines for (a) validating surveyor competence after training, (b) comparing output between the old and the new systems, to demonstrate that Alpha Tracker is producing reports to the same standard and style as the previously used system or method and (c) accessing the logging that takes place within Alpha Tracker to provide traceability and auditability of data.
QD03.17AlphaTrackerSystemProcessVerifica[...]
Adobe Acrobat document [2.7 MB]
Moving the Location of the Document Store
Gives instructions on how to change where Alpha Tracker stores documents.
Moving the location of the Document Stor[...]
Adobe Acrobat document [322.0 KB]
Gives instructions on how to change where Alpha Tracker stores documents.
Moving the location of the Document Stor[...]
Adobe Acrobat document [322.0 KB]
Backing Up and Restoring with VEEAM
Describes the VEEAM® backup service that can be installed to FastHosts servers we manage and is also offered to clients who manage their
own FastHosts servers.
Backing Up Restoring With VEEAM (CLIENT[...]
Adobe Acrobat document [154.0 KB]
Describes the VEEAM® backup service that can be installed to FastHosts servers we manage and is also offered to clients who manage their
own FastHosts servers.
Backing Up Restoring With VEEAM (CLIENT[...]
Adobe Acrobat document [154.0 KB]
AWS Backup Info Sheet
Describes the various backup processes that may be in place or available to Alpha Tracker clients depending on their server, with special emphasis on AWS (Amazon Web Services) servers.
AWS Backups - Info for Clients v1-0.pdf
Adobe Acrobat document [136.8 KB]
Describes the various backup processes that may be in place or available to Alpha Tracker clients depending on their server, with special emphasis on AWS (Amazon Web Services) servers.
AWS Backups - Info for Clients v1-0.pdf
Adobe Acrobat document [136.8 KB]
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