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Start Software Blog


Check the blog for the latest news, tips and developments from Start Software's director Robin Bennett.


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Lots of activity at the Big C Atlantic Challenge. Our Start Software pods are nearly ready (Tue, 17 Jan 2023)
Andrew Bedwell has been busy finishing his boat for his world record attempt.  He'll be setting off to cross the Atlantic in the shortest vessel ever - it's only 3 feet long! - in just a couple of months. We're proudly sponsoring Andrew to help him to achieve his goal and raise much-needed funds for cancer charities.  The pods on the boat will be carrying the Start Software logo along with those for our Alpha Tracker and Alpha Portal products.  The designs for the pods are nearly complete. We're doing all we can to support the incredible Andrew Bedwell and his Big C Atlantic Challenge Follow Andrew's story on Facebook here:
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Happy Christmas from all of us to all of you! (Fri, 23 Dec 2022)
Happy Christmas! We're here to support you and your business throughout Christmas and New Year so do call or email as normal if you need any help. Some of us found (or borrowed) a Christmas jumper! As usual, we'll be making a donation to Mesothelioma UK this year instead of sending Christmas cards.  Hope you understand and approve. We hope you have a wonderful break and a happy, healthy and successful 2023. Cheers! Robin, Elaine, Judy, Leanne, Jack, Kim, Jamie, Zac, Catherine, Dan, Ferry, Adam, Falah, Tom, Tina, Josh & all of the team
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"Sea" what we did there! Robin & Ferry visit the National Sea Life Centre & the Bear Grylls Experience to meet the OERCA software users (Tue, 13 Dec 2022)
We're delighted to be working with OERCA and their incredible clients, all around the world. OERCA's software powers hundreds of marine wildlife facilities and aquariums for the world's biggest operators and entertainment businesses. Photos from Ferry's and Robin's Birmingham visits Start Software is now working as OERCA's exclusive software development partner and we are incredibly excited to be working with such a vibrant and focused business. Two of OERCA's clients are local to our UK Telford software development office.  While Start developer Ferry was in the UK from his Indonesian home base, Robin & he visited the National Sea Life Centre in central Birmingham and the Bear Grylls Experience at the NEC.
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Milestones, milestones, milestones! We've started our 9,000th job and raised our 70,000th support ticket (Thu, 01 Dec 2022)
In the course of a couple of days this week we reached two milestones here at Start Software. We've raised our 9,000th job, and our 70,000th customer support ticket.  Feels like it too, we've been especially busy all year. Our 9,000th piece of work is pretty typical for us.  It's for a client we've been working for since 2006 - most of our customers become partners over time.  We work hard to build long-standing relationships with our clients. The job itself is just a small software change to the business management system that we created for them more than 16 years ago.  It has grown as they have grown.  When we implemented it, they were a two-person company.  They now have more than 200 staff! Support ticket #70,000 was a bug that one of our users found in one of our apps, Alpha Tracker Mobile.  Did you know that we want our users to report bugs and that we even send a thank you present to everyone that does?  Get in touch if you think you've found one! Thank you to all of our clients, old and new - we appreciate you, your business and your trust in us.
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Good luck! See you later at the Modern Law Conveyancing Awards 2022 (Thu, 24 Nov 2022)
Good luck to all shortlisted companies going to the Modern Law Conveyancing Awards tonight in Liverpool! Alpha Portal - our secure client communication portal We're sponsoring the Mental Health and Wellbeing Award.  We can't wait to meet the winners on stage and make the presentation.
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