Frequently Asked Questions (FAQs)

General

  1. What keyboard short-cuts are available in my application?

    If your system is based on Microsoft Access, take a look at this useful sheet provided by the RNIB - http://www.rnib.org.uk/livingwithsightloss/Documents/AccessshortcutsPDF.pdf

  2. I don't have a support contract, will you still help?

    Call us and we can discuss the problem you are having.  We are able to renew support contracts over the 'phone in most cases.

Tracker FAQ

Problems with your Tracker but everyone else at your site is OK?
>> Read more

Unable to send a project/survey to an existing Asbestos Tracker database - why not?
>> Read more

ODBC timeout errors - what do they mean?
>> Read more

Tracker Interfaces document
>> Read more

Which pocket PCs can be used for Tracker Mobile?
>> Read more

Toy Tracker FAQ

Another way to backup Toy Tracker?
>> Read more

How do I make a back up of the Toy Tracker System?
>> Read more

How do we add a new team member to Toy Tracker?
>> Read more